LEGAL

Data Privacy

Last Updated: August 24, 2026

How Brisk Pay protects the personal, business, and financial information entrusted to us.

Protecting customer information is an important part of how Brisk Pay operates. We maintain privacy and security measures designed to protect information against unauthorized access, use, disclosure, loss, theft or modification.

Our approach reflects the sensitivity of the information we handle and applicable Canadian privacy and regulatory requirements.

1. Our Approach

Brisk Pay handles personal and business information responsibly and only for appropriate business, service, security, compliance and regulatory purposes.

Our approach is based on several principles:

  • Collecting information that is reasonably necessary for identified purposes

  • Limiting access to information

  • Protecting sensitive information with appropriate safeguards

  • Using information only for authorized purposes

  • Retaining information only for as long as necessary or legally required

  • Working with service providers that are expected to maintain appropriate privacy and security standards

Financial and identity information may require a higher level of protection because of its sensitivity.

2. How We Protect Information

Brisk Pay maintains administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information being handled.

These may include measures designed to support:

Secure Data Transmission and Storage

We use appropriate security measures designed to protect sensitive information when it is transmitted, processed or stored.

Depending on the systems and services involved, these measures may include encryption, secure communication protocols and other technical safeguards.

Access Controls

Access to personal, financial and business information is restricted to authorized personnel and service providers who require access for legitimate business, operational, compliance or regulatory purposes.

Access may be subject to authentication, permissions and other controls appropriate to the information and system involved.

Platform and Account Security

We maintain measures designed to protect Brisk Pay systems and customer accounts against unauthorized access, misuse and other security threats.

Security controls may include authentication measures, system logging, monitoring and controls designed to identify unusual or potentially unauthorized activity.

Secure Handling of Credentials

Sensitive credentials, authentication information and system access details are handled using security controls designed to reduce the risk of unauthorized access or disclosure.

Security Monitoring

Brisk Pay may monitor systems and activity for indicators of potential fraud, unauthorized access, security incidents or other activity requiring investigation.

Our security measures may be reviewed and updated as technology, risks, regulatory requirements and our services evolve.

3. Data Minimization and Access

We seek to collect and retain only information reasonably necessary to:

  • Provide Brisk Pay services

  • Verify customers and businesses

  • Process transactions

  • Maintain account and platform security

  • Prevent fraud and financial crime

  • Meet legal and regulatory requirements

  • Support legitimate operational requirements

Access to information is limited according to appropriate business responsibilities and operational needs.

4. Service Providers and Partners

Brisk Pay works with third-party providers and financial service partners where necessary to operate our platform and provide our services.

These may include providers supporting:

  • Identity and business verification

  • Banking and payment services

  • Financial infrastructure

  • Compliance and fraud prevention

  • Hosting and technology infrastructure

  • Security

  • Communications and customer support

Where these providers process personal information on behalf of Brisk Pay, we take reasonable steps designed to ensure that appropriate privacy, contractual and security protections are in place.

Some providers may process information outside Canada. More information about third-party sharing and international processing is available in our Privacy Policy.

5. Privacy and Security Incidents

No technology or information system can be guaranteed to be completely secure.

Brisk Pay maintains processes designed to identify, assess and respond to suspected or confirmed privacy and security incidents.

Where an incident involving personal information occurs, we will take appropriate action based on the circumstances and applicable legal requirements.

Where legally required, this may include notifying affected individuals, privacy regulators or other appropriate authorities.

6. Your Information and Your Rights

Brisk Pay is committed to being transparent about how personal information is handled.

Subject to applicable law, you may be able to:

  • Request access to personal information Brisk Pay holds about you

  • Ask how your personal information has been used or disclosed

  • Request correction of inaccurate or incomplete information

  • Raise a question or concern about our privacy practices

Certain information cannot necessarily be deleted immediately upon request. Brisk Pay may be required to retain customer, verification, transaction or other information for legal, regulatory, fraud-prevention or record-keeping purposes.

For full details regarding your privacy rights and how Brisk Pay collects, uses, shares and retains information, please review our Privacy Policy.

7. Your Role in Keeping Your Account Secure

Customers also play an important role in protecting their information.

You should:

  • Keep passwords, PINs and other login credentials confidential

  • Use secure devices and networks when accessing Brisk Pay

  • Never share account access credentials with unauthorized individuals

  • Keep account and contact information accurate and current

  • Notify Brisk Pay promptly if you suspect unauthorized access, fraud or misuse of your account

Brisk Pay may request additional verification where necessary to protect an account or investigate potentially unauthorized activity.

8. More Information

This page provides a summary of Brisk Pay’s approach to data privacy and information security. It does not replace our Privacy Policy, which provides the full explanation of how personal information is collected, used, disclosed and retained.

For privacy or data-security questions, please contact:

Brisk Pay
22420 Dewdney Trunk Road, Suite 300
Maple Ridge, BC V2X 3J5
Canada

Email: support@briskpay.ca

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